Workshop: Introduction to Business Process Improvement


Every business has processes. Most, if not all, of these processes could be improved. This has never been more important in Thailand than it is now. With the rise in the minimum wage, onset of the Asean Economic Community, long-lasting fallout from a protracted global slowdown, and increased competition for limited business opportunities, increasing productivity is crucial not only for profitability, but in some cases, business survival.Grant Thornton Management Consulting (GTMC) have completed over 75 business process improvement projects across various industries. Over two-thirds of our clients are repeat customers due to our ability to deliver fast, high-value results.

In this workshop, a Partner from GTMC will facilitate an interactive and practical half-day workshop aimed at Divisional or Senior Management level business leaders that would like to understand how companies can foster a culture of continuous process improvement. It will cover the following topics:

– A brief history of Process Improvement.
– What are the benefits of Process Improvement?
– What is a process?
– What methodologies are there for Process Improvement?
– Can we apply Process Improvement to the Service Industry?
– What is the relationship to improving productivity?
– How to isolate the process with highest-value return?
– Some tips on Process Improvement.
– How do you improve a process?
– How to develop a culture of Process Improvement?
– What’s next?

Introduction to Business Process Improvement – a Free 2.5 hour workshop 

Grant Thornton cordially invites you to a free morning workshop conducted in English.
Please note that attendees are limited to 10 per session to encourage maximum interaction in a workshop style. We look forward to welcoming you.

Dates and times:   

Month Date Day Times
January 24th Thursday 0930hrs thru 1200hrs
February 21st Thursday 0930hrs thru 1200hrs
March 21st Thursday 0930hrs thru 1200hrs
April 25th Thursday 0930hrs thru 1200hrs
May 23rd Thursday 0930hrs thru 1200hrs
June 27th Thursday 0930hrs thru 1200hrs

Note coffee and snacks are available from 30 minutes before the times shown, and throughout the workshop.

Grant Thornton’s offices: Chaopraya room, 18th floor, Capital Tower, All Seasons Place, Wireless Road, Bangkok.

Andrew McBean, Partner, Marketing & Communications, Grant Thornton

Additional details:
Using slides, interactive Q&A and group working sessions, the attendees will gain an understanding of the basics of business process improvement. They will understand what approaches have the most chance of success, what important considerations there are when improving processes, its relationship with productivity and some of the key tips to improving processes that we have accumulated in over 75 projects. The basic understanding can be applied to any industry and should help attendees begin the exploration of how to foster a culture of continuous business improvement within their company.

Comments from previous attendees in Bangkok (over 300 attendees): 
– “An excellent introduction with a thought provoking result.”
– “Very informative & insightful”
– “Thanks for this wonderful seminar”
– “Andrew is a very ‘high energy’ guy who stays on point & delivery”
– “Perfect”
– “Excellent session. Very worthwhile attending”
– “Very informative look into the topic, peaks interest into further knowledge”
– “Andrew is a highly energetic presenter – really professional delivery in 150 minutes available”
– “Interesting topic + great speaker”
– “Very helpful”
– “Facilitator was very well prepared and the content was very interesting/knowledgeable. Good workshop!”
– “Very knowledgeable speaker”
– “Good job. I will recommend others from my firm to attend this workshop.”

RSVP/Contact for dates:     
Grant Thornton Management Consulting’s assistant: Khun Nawaratna Jirachutiroj
E: [email protected]
T: 02 205 8234